Everything you're wondering, answered

No. Please don't. Ana only needs one corner at a time, and she'll move the washing basket out of frame herself. Toys on the floor are part of the story. Your prep guide has two or three small things that do help, and none of them involve a mop.

Yes. Ana works with natural window light, and one decent window is enough. Small homes photograph well because everyone ends up close together. If the weather is kind, the backyard or the front step can join in too.

Not at all. Ana photographs people, not houses. She frames each photo around your family and the light, so a half-painted wall or a pile of boxes simply stays out of the picture.

Usually two or three spots with the best light. That is often the main bedroom, the lounge and the kitchen. Ana has a quick look around with you when she arrives and you decide together. Any room you'd rather keep off limits stays off limits.

Nothing changes. That's the nice part of doing it at home. If it's dry, we might use the backyard for a few minutes. If it's wet, we stay in.

Yes, pets are family. Tell us about them in the short questionnaire you get after booking so Ana knows who she's meeting.

Then we slow down, have a snack and try something else. Nobody is asked to sit still and say cheese. And if it really isn't their day and we can't get the shots, Ana comes back and reshoots for free. That's the Kid-Proof Guarantee.

Message Ana and we move your session to another date for free. Sick kids don't make happy photos, and nobody wants a cold passed around.

Very common. There's no posing in front of a backdrop. Most of the hour is spent doing normal things with the kids, and people who hate photos tend to forget the camera when they're busy being climbed on.

The At-Home Session is for up to 6 people, the Signature Session up to 8, and the Family Story Session up to 10. Grandparents are welcome and count towards the number.

Whenever your kids are usually at their happiest. For most little ones that's the morning, after breakfast and before a nap. The booking calendar shows every open time, so pick the one that fits your day.

Comfortable clothes in soft, plain colours that go together without matching. Bare feet are welcome. You'll get a short what-to-wear guide by email as soon as you book, so there's no guessing.

Very little. After you book you get a prep guide and a few quick questions about your family: names and ages, parking, pets, and any photos you really want. That's all Ana needs to plan your hour.

Sessions start at $495 for the At-Home Session, which is 1 hour at your home with 15 hand-edited photos. The Signature Session is $795 and the Family Story Session is $1,295. Everything each one includes is on the sessions page.

Pick a date and time on the booking page, read and sign the agreement on your phone, and pay a $150 deposit. Your date is confirmed once the deposit is paid.

The balance is due on the day of your session. Pay it by bank transfer any time before, or on the day by transfer or cash. Paying cash? We do give a discount for cash, so check with us beforehand, and please have the correct change ready. We email you a reminder with the bank details.

Saturdays, yes, for an extra $100. We don't offer Sunday sessions.

Ana is based in Prahran and comes to you anywhere in Melbourne up to about an hour away. That covers the inner suburbs, Bayside, the east, the north, the south east and the west. Some suburbs are listed at the bottom of every page, but yours doesn't need to be on the list. If you're not sure, ask us.

You get one free reschedule with 48 hours' notice, and sick kids can always move for free. If you cancel more than 14 days out, we refund what you've paid less a $100 admin fee. Inside 14 days it becomes a credit valid for 12 months. The details are on the guarantee page. Nothing here limits your rights under the Australian Consumer Law.

A sneak peek of three photos arrives within 48 hours. Your full private gallery is ready within 7 days.

Your gallery has more photos than your session includes. You tap your favourites on your phone and those are yours to download in full size. You have 30 days to choose, and the gallery stays online for 90 days.

Yes. Extra photos are $45 each, $180 for five, or $295 for the full gallery. It's completely optional and you decide after you've seen them.

Yes, and you never have to buy any. Every session includes a $50 print credit. Ana photographs your favourite wall during the session, so your gallery can show your photos on that wall at real size before you order.

Only if you say yes. When you book you choose one of three options: happy for Ana to share, share in a limited way (website and portfolio only, no social media), or keep everything private. We never publish surnames, addresses or school names, and you can change your mind later. The founding price is the one exception: it's offered in return for letting Ana share your photos. More in our privacy policy.

Yes. The photos you choose are yours to download, print and share for personal use.